Isebenza njani inkqubo yokufaka isikhalazo yangaphakathi kubasebenzisi abangamashishini?

Inkqubo yokusingatha isikhalazo yangaphakathi yakwa-Airbnb iyafumaneka kubabuki zindwendwe bezoshishino abafanelekayo ukuze bafumane izikhalazo ezinento yokwenza:

• Ukungahambisani noAirbnb ngazo naziphi na izibophelelo phantsi kwe-European Union (EU) Ummiselo ochaphazela wena
• Imiba yezobugcisa ehambelana ngqo nokunikezelwa kweenkonzo zethu ezikuchaphazelayo
• Amanyathelo athathwe okanye ukuziphatha kuka-Airbnb okuhambelana ngqo nokubonelelwa kweenkonzo zethu kwaye kuyakuchaphazela

Ababuki zindwendwe bezoshishino abafanelekayo ngabo bonke ababuki zindwendwe abanendawo yokuhlala okanye indawo yokuhlala ekwi-European Economic Area (EEA) kunye ne-United Kingdom (UK), kwaye abaye bongeza iinkcukacha zeshishini zabo kwiakhawunti yabo ye-Airbnb.

Indlela esebenza ngayo

Ungafaka isikhalazo ngewebhsayithi yethu. Xa isikhalazo sakho sifakiwe:

• Uza kufumana ukuvuma ngokuzenzekelayo kwe-imeyile yakho xa sifumana isikhalazo sakho. Umntu osebenza kwimeko ka-Airbnb uza kunikwa isikhalazo sakho ibe uza kukwazi ukuqhakamshelana nawe kwiiyure eziyi-96. Singakucela ukuba unikezele ngenkcazelo engakumbi ngesikhalazo sakho, okanye ufake amaxwebhu axhasayo.
• Umntu osebenzayo wembalelwano uza kuhlola inkcazelo oyithumela kuthi nayo nayiphi na enye inkcazelo efanelekileyo. Kusenokufuneka siqhakamshelane neendwendwe okanye abanye abantu ukuze sifumane inkcazelo engakumbi.
• Siza kuqwalasela kakuhle yonke inkcazelo efunekayo njengenxalenye yophando lwethu, kuquka nokuba uyithobele Imimiselo yethu Yenkonzo Yabasebenzisi baseYurophu, kuquka Iipolisi zakwa-Airbnb . Xa isikhalazo sinemiqathango, ukunqunyanyiswa, okanye ukunqunyanyiswa yi-Airbnb, uza kunikwa ithuba lokucacisa izinto eziyinyani neemeko.
• Siza kujolisa kwisigqibo sethu sokuqala kuwe kwiintsuku ezili-15 zoshishino zokudibana komntu osebenzayo, kodwa sisenokufuna ixesha elingakumbi kuxhomekeka kubunzima bemeko yakho. Siza kukumema ukuba uhlole size ucinge ngesigqibo, kwaye uza kuba neentsuku zoshishino eziyi-5 onokuphendula ngazo ngazo naziphi na izimvo okanye nayiphi na enye inkcazelo ocinga ukuba kufuneka siyiqwalasele.
• Siza kuqwalasela naziphi na izimvo kwaye sikhupha isigqibo ngokunxulumene nesikhalazo sakho.

Umbuki zindwendwe wezoshishino oyidinileyo le nkqubo ibe akanelisekanga ngesigqibo sokugqibela esinokungena kwinkonzo yokulamla ngokuqhakamshelana:

Iziko lokusombulula iingxabano ezisebenzayo
Iziko Lokuxazulula Ingxabano Lamazwe ngamazwe
P2B Panel of Mediators
I-70 Fleet Street
London
I-EC4Y 1EU
United Kingdom
https://www.cedr.com/p2bmediation/

Kuwo onke amanqanaba enkqubo yokusingatha izikhalazo zangaphakathi nasebudeni bokulamla, uAirbnb ulindele ukuba ababuki zindwendwe beshishini basebenzisane ngokuthembeka baze basebenzise ulwimi olufanelekileyo kuyo yonke imbalelwano. Inkqubo yokusingatha isikhalazo sangaphakathi nenkonzo yokulamla ayikhethi ilungelo lakho lokwenza izilungiso zomthetho.

Ixesha lokusebenzisa Iziko Lezemali

Ukuba isikhalazo sakho sinento yokwenza nokuthumela okanye ukucela imali enento yokwenza nokubhukisha kwezinto ezifana neenkonzo ezongezelelekileyo, idiphozithi, ukubuyiselwa imali okanye ukubhatala umonakalo okanye ezinye iintlobo zeengxabano zeendwendwe, nceda uye Kwiziko lethu Lezemali.